Privacy Policy

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Thank you for accessing the facelab.com.au website (“the FACELAB website”) operated by Cosmetic Dental and Implant Centre (“FACELAB ”).

Your privacy is important to us, so we have created this Privacy Policy to explain to you how your information is protected, collected and used.

FACELAB is committed to respecting the privacy of your personal information. By visiting the FACELAB Website directly or through another site, you accept the practices set out in this Policy.

 

Collection of personal information

FACELAB ’s primary purpose in collecting your personal information is to facilitate the smooth operation of its service and activities so that it can provide you with an efficient and secure experience on the FACELAB Website and when visiting our practice for any appointment you may make.

Other purposes include:

  • to enable you to quickly find information about FACELAB ’s products and services;
  • to enable you to lodge general enquiries about the products and services offered by FACELAB ;
  • to provide for a referral system from other practitioners; and
  • to enable you to request a dental appointment with FACELAB .

You have the right to either refuse to provide details about yourself or remain anonymous but some of FACELAB ’s services can only be provided if FACELAB has your personal information.

FACELAB will not share your personally identifiable information with third parties unless obligated by law, where necessary to complete a request by you or duly carried out a service offered.

FACELAB may provide links to third party websites, which may have different privacy practices than FACELAB . FACELAB is not responsible for the privacy policies of these third party websites and encourages you to read the privacy policies of every website you visit.

Use of your personal information

Your personal information collected via the FACELAB Website will be used both internally and externally for various purposes including:

  • to improve the content and layout of the FACELAB Website;
  • to facilitate the provision of services that FACELAB provides, including but not limited to providing dental services, answering general enquiries about our dental services and appointment enquiries;
  • to facilitate the provision of services and smooth transition in relation to referrals from third party practitioners; and
  • to determine general marketplace information about visitors to the FACELAB Website.

Disclosure of your information to third parties

FACELAB will not disclose your information to any third parties unless required by law, or with your prior consent.

Storage of personal information

FACELAB stores all personal information in its database including information which it is required to store by law, to facilitate its services. This information may include:

  • your first and last name;
  • your email address;
  • your home or business address;
  • any website related to your enquiry;
  • any details you provide in relation to your enquiry;
  • your preferred method of contact;
  • whether you belong to a private health fund or not;
  • information pertaining to your medical history and treatment; and
  • your phone number; or

other information that can be used to identify you or contact you.

If your personal information is no longer required it will be destroyed unless FACELAB is required by law to continue to store your information.

 

Security of your personal information

Irrespective of whether personal information is stored electronically or in hard copy form, FACELAB takes sound measures to safeguard the confidentiality of your personal information held from misuse and loss and from unauthorised access, modification or disclosure.

 

Newsletters and special offers

Where you have chosen to register for newsletters (either via email or post), FACELAB may use your email address to deliver information on FACELAB ’s latest products and services, updates to the website, new offers, product launches, competitions, industry events and other such information.

FACELAB will always allow you the chance to unsubscribe or opt-out of receiving any such emails if you do not wish to be contacted for this purpose.

 

Cookies  

FACELAB may use ‘cookies’ from time to time. Cookies may be used to record non-personal information such as the date, time or duration of your visit, or the pages accessed for website administration, statistical and maintenance purposes. The default settings of many browsers like Internet Explorer allow for cookies, but users are generally able to easily erase cookies from their hard drive, block all cookies, or receive a warning before a cookie is stored. If you do so, however, you may not be able to access or use portions of this website.

Cookies used on the FACELAB Website DO NOT and CANNOT infiltrate a user’s hard drive to gather any confidential information stored in that user’s hard drive.

The cookies used by the FACELAB Website are NOT “spyware.”.

FACELAB will NOT use cookies and the anonymous web usage information it stores to identify you as an individual unless it is required to by law.

 

Update to this privacy policy

FACELAB may update this Privacy Policy from time-to-time based on the need to accurately reflect its data collection and disclosure practices. If FACELAB does so, it will post changes and updates on the FACELAB Website so that you will always be aware of how FACELAB collects uses and discloses your personal information. FACELAB encourages you to review this Policy from time to time so you will know if it has been changed or updated. All changes to this Policy will become effective after FACELAB provides at least seven (7) days notice of the changes by posting the changes on the FACELAB Website.

 

Users outside Australia

The FACELAB Website is hosted in the United States. If you use the FACELAB Website from outside of the United States, you are voluntarily transferring information (potentially including personally-identifiable information) and content to the United States and agreeing that FACELAB ’s collection, use, storage and sharing of your information and content is potentially subject to the laws of the United States rather than the country in which you are located.

If you choose to provide FACELAB with personal information, you are consenting to the collection, use and disclosure of that information and to the transfer and storage of that information to our servers in the United States and anywhere else in the world where FACELAB may have facilities in the future.

 

Contact details

Questions regarding this Privacy Statement, or other policy related material, can be directed to our support staff by clicking on the “Contact Us” link in the side menu. Or you can email us at: [email protected]

 

This Policy was last updated on 1 October 2015

OUR CLINICS

Armadale (03) 9509 7356
Burwood(03) 8845 5400
Kew(03) 9855 1636
Brunswick(03) 9386 7225
 

OUR PROCEDURES

Anti-Wrinkle or Therapeutic Injection
Dermal Fillers
Porcelain Veneers
Gum Lift
Dental Implant
 

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